Terms of Use for the 3Trinity Online Store
The 3Trinity website, available at 3trinity.compsoul.pl, operates based on a defined set of rules that govern the use of its features, order placement, data processing, and the responsibilities of both parties. This document outlines the terms of use for both visitors and registered users. Reviewing the following information is mandatory before making a purchase. These terms have been developed to ensure transparency, security, and respect for the rights of users and the seller.
All users of the service accept the rules outlined below. If a user does not agree with the terms, they are required to immediately stop using the website. Use of the store signifies the formation of a binding agreement between the user and the platform administrator. These terms are binding and define not only rights but also the obligations of each party involved.
Scope of Services
- The 3Trinity online store allows users to browse products, make online purchases, sign up for a newsletter, manage a user account, and use the contact form for orders, complaints, and commercial inquiries. These services are available to all users regardless of location, provided they comply with the rules stated herein.
- All services are available 24/7, except during maintenance periods or technical downtimes, which users will be informed about in advance. Service availability may be temporarily limited to introduce improvements, security patches, or system updates.
- The service reserves the right to modify the offer, update prices, add or remove products and features, without prior notice to users. Such changes do not affect users' rights acquired before the modifications.
User Responsibilities
- The user agrees to use the service in compliance with applicable law, good practices, and community standards, without violating the rights of third parties or the seller's interests. The user bears full responsibility for actions taken under their account.
- It is prohibited to undertake any actions that disrupt the operation of the store, especially attempts at unauthorized access, exploiting security flaws, sending unsolicited content (spam), or destabilizing the server. Violations may result in account suspension or permanent blocking.
- In the case of a breach of these terms, the seller reserves the right to block the user's account, cancel the order, and take legal action if damage or criminal activity is suspected.
Intellectual Property Rights
- All content on the website – including descriptions, images, graphics, logos, and layout – is protected by copyright. Copying, distributing, or using any content without permission is prohibited and may result in civil or criminal liability.
- Using the store does not grant users any copyright or license to the materials on the site. All content is available for personal and non-commercial use only, unless stated otherwise.
- If you suspect a copyright or trademark infringement, please contact us at: prawa@3trinity.pl. Each report will be individually investigated.
Limitation of Liability
- The seller is not liable for any damages resulting from technical interruptions, internet access issues, force majeure, or failures on the hosting provider's end. The service does not guarantee uninterrupted access to all store features.
- The seller's liability in order processing is limited to the value of the ordered products and excludes indirect losses such as data loss, lost profits, or business opportunities. Liability is limited to cases of gross negligence or willful misconduct.
- In the case of unauthorized access to a customer account, the user is responsible if they failed to exercise due diligence in securing their login credentials. Users must immediately report any unauthorized account use.
Service Availability and Maintenance
The online store operates around the clock. In exceptional cases (e.g. software updates, bug fixes, technological upgrades), there may be a temporary suspension of services, which users will be informed about in advance. The seller makes every effort to minimize any inconvenience or downtime. Planned interruptions will be posted in the News section.
Sample Table – User Access Levels
| User Type | Can Place Orders | Access to Order History | Newsletter Subscription | Can Edit Personal Data |
|---|---|---|---|---|
| User TypeGuest | OrdersYes (without registration) | Order HistoryNo | NewsletterYes | Data EditingNo |
| User TypeRegistered Customer | OrdersYes | Order HistoryYes | NewsletterYes | Data EditingYes |
Changes to Terms of Use
- The seller reserves the right to change the content of these terms at any time. Changes become effective upon publication on the store website, unless a different effective date is explicitly stated.
- In the case of significant changes, customers may receive email notifications or be informed upon their next login. Continuing to use the service indicates acceptance of the updated terms.
Contact and Technical Support
If you have questions about using the service, technical issues, or legal matters, please contact our team via:
- Email: kontakt@3trinity.pl
- Phone: +48 732 846 416 (Mon–Fri, 8:00 AM – 4:00 PM)
- Contact form available in the Contact section
Final Provisions
- Using the service means acceptance of all the above terms. Users who do not agree with the rules must stop using the website.
- In the event of a dispute between the user and the seller, both parties will seek to resolve the issue amicably. If no agreement is reached, the dispute will be settled by a court competent for the seller's registered office.
- These terms are effective from the date of their publication and remain in force until amended or withdrawn.