We accept various payment methods to ensure maximum convenience for our customers. You can pay with a credit or debit card, such as Visa, MasterCard, or American Express. We also offer the option to pay through PayPal, allowing for quick and secure online transactions. For customers who prefer traditional methods, a bank transfer is available. It is worth noting that all transactions are encrypted and secure to protect your personal and financial data. We strive to make the payment process as seamless and safe as possible.

Yes, we offer free shipping for orders above a certain amount. Currently, if your order exceeds 200 PLN, delivery is free of charge. This applies to both domestic and international shipping, although additional customs fees may apply for international shipments, depending on the destination country's regulations. Our free shipping covers standard delivery time, which ranges from 3 to 5 business days. You can also choose an express delivery option for an additional fee. We ensure that all orders are processed as quickly and safely as possible.

The standard delivery time is 3 to 5 business days for domestic orders. For international orders, this time may vary depending on the destination country and ranges from 7 to 14 business days. We work with reputable courier companies to ensure fast and secure delivery. If you need faster delivery, we also offer an express shipping option, which usually halves the waiting time. All our packages are tracked, allowing you to monitor your shipment at every stage of its journey to you.

Yes, we offer the possibility to return purchased goods within 30 days from the date of purchase. The product must be in its original condition, unused, and in its original packaging. To initiate the return process, simply contact our customer service team, who will guide you through the next steps. Returns are typically processed within 7 business days of receiving the returned product. Once the return is accepted, the funds will be refunded to the account used for payment. Please note that return shipping costs are borne by the customer, unless the product is damaged or not as ordered.

Yes, we offer a 10% discount for students. To take advantage of this discount, a valid student ID must be presented when placing an order. The discount is automatically applied at checkout upon verification of the document. Student discounts are part of our policy to support young people who are investing in their education. We want our fashion to be accessible to everyone, which is why we also regularly offer other promotions and sales that can further reduce the cost of purchase.

Our online store is open 24/7, allowing you to shop at any time. As for our physical store, it is open from Monday to Friday from 9:00 AM to 6:00 PM, and on Saturdays from 10:00 AM to 4:00 PM. The store is closed on Sundays and holidays. We ensure that our customers have access to our offer at the most convenient times for them. For any questions or need for assistance, our customer service team is available during the physical store's opening hours and online.

Shipping costs depend on the weight and size of the order as well as the destination. Standard domestic shipping starts at 10 PLN, but the final cost is calculated during the checkout process. For international orders, shipping costs vary depending on the destination country and may include additional customs fees. To find out the exact shipping costs before placing an order, add products to the cart and proceed to the checkout section. There you will find detailed information about delivery costs. For larger orders, we often offer promotional rates or free shipping.

Yes, you can change your order after placing it, provided it has not yet been shipped. To do this, contact our customer service team as soon as possible, providing the order number and details of the change. Our consultants will help make the necessary modifications. If the order has already been shipped, unfortunately, we cannot make changes. In this case, you can use our returns and exchanges policy to return or exchange unwanted products after receiving them.

Yes, each shipment comes with a tracking number that allows you to monitor its status at every stage of delivery. After your order is shipped, you will receive an email with a tracking link and the tracking number. You can also log in to your account on our website to check the order status. Tracking your shipment lets you keep track of its location and estimated delivery time. If you have any questions regarding tracking your shipment, our customer service team is always ready to assist.

Yes, we offer gift cards, which make an excellent gift for any occasion. Gift cards are available in various denominations and can be used for any products in our store. The gift card is valid for 12 months from the date of purchase and can be used multiple times until the balance is exhausted. To purchase a gift card, simply add it to your cart and proceed through the checkout process. After completing the transaction, you will receive an email with the gift card code, which you can give to the recipient. It is a convenient way to give your loved ones stylish products from our store.

Yes, we have a loyalty program for our regular customers. For every purchase made in our store, you earn loyalty points that can be redeemed for discounts on future orders. The loyalty program is available to all registered users and is automatically activated after making the first purchase. The more you shop, the more points you earn, which translates to greater savings on future purchases. We encourage you to register and take advantage of our loyalty program to enjoy additional benefits and discounts.